I do my best to assist constituents with a wide range of problems. I can help with matters or raise questions on policies for which Parliament or Central Government is responsible (i.e tax, health, pensions, education), however, if your complaint is about local authority services, such as waste collection or social services, you should contact your local councillors on:
Stoke-on-Trent City Council 01782 234567
Newcastle Borough Council: 01782 717717
Staffordshire County Council: 0300 111 8000
Kidsgrove Town Council: 01782 782254
or visit my interactive map on the my home page for contact details in your area.
I am not able to help in private disputes, as they may be with other constituents, and cannot interfere with decisions made by the court or offer legal advice.
If you have an issue concerning a government department, government policy or a community issue, or simply want to share your views, hopes and worries with me there are a number of ways you can get in touch.
Ways to contact
The best way to contact me is in writing; letters, faxes or emails enable you to explain things clearly and in detail so that I can consider your problem carefully before trying to help you.
Please make sure you provide your full name, address email and contact details and any references number.
WRITING: Joan Walley MP
House of Commons
FAX: 01782 836462
Visit my surgery page on this website.
If your case is more complex and you want to talk to a member of my staff please call my constituency office on 01782 577900 or book an appointment to see my staff at the constituency office in Burslem.
STOKE-ON-TRENT NORTH SURGERY
In addition my office holds scheduled advice surgeries by appointment throughout the year. Due to the boundary changes and venue availability my office is currently reviewing the surgery arrangements, please contact: 01782 577900 for more information.
You can also keep up to date with the work I am doing in Parliament through a number of independent services such as: